Data controller
Glomax8k, operator of glomax8k.live, decides how the information on this page is used. We handle every contact through WhatsApp and the forms on this website, because no email address is published.
Trial and contact forms
The trial and contact forms send us your name, the device you plan to use and a short message. A WhatsApp number or an email address is optional and only used to reply to you. We also log the IP address of each submission so that automated spam can be filtered out.
Order form and WhatsApp orders
The order form asks for your first name, email address, WhatsApp number and country so that we can confirm the plan and send a payment link. In a WhatsApp chat we can also see your profile name and phone number. Card and bank details are entered with the payment provider, never with us.
How we use it
Personal data serves five purposes only: setting up your account, delivering your login, fixing technical problems, replying to your messages and reminding you before a plan ends. We never sell, rent or swap personal data with anyone.
Cookies and analytics
The website uses light, privacy-respecting analytics that count page visits so we can see which guides help people. No advertising profiles are built and no advertising cookies are set. Blocking analytics in your browser does not break any page.
Retention
Customer records are kept while your plan runs and for 12 months after it ends, so a returning customer can keep the same login. After that, the records are erased.
Website form messages are erased after 90 days.
Your rights
You may ask what we hold about you, ask for corrections or ask for deletion at any time. Message the request to +44 7451 256085 or through the contact page, and we reply within 30 days.
Security
All of glomax8k.live is served over encrypted HTTPS, and stored records are visible only to our support staff. Your login travels in a private WhatsApp chat. Guard it closely, because anyone who holds it can use the screens you paid for. Accounts with publicly posted logins are handled as set out in our terms of service. Refund requests follow the separate refund policy.
Updates to this policy
When our handling of personal data changes, we revise this page and the date shown at the top.
Questions about this policy: message us on WhatsApp +44 7451 256085 or use the contact page.